| :: CRM Lead (과차장급) :: | |
| Company Introduction | 해외 유명 패션 브랜드 한국 전개 기업 [외국계] |
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| Job Description | • Continuously monitor market trends, competitor activities, customer shopping behavior, and store feedback to develop customer strategies aligned with emerging trends. • Plan and execute customer promotions and in-store events to drive new customer acquisition, enhance repeat purchases, and strengthen customer loyalty. • Develop and implement customer outreach plans to improve retention and engagement. • Analyze customer journey data to identify opportunities for enhancement and optimization. • Manage and enhance the membership program to reinforce customer loyalty. |
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| Job Requirement | • 10–12 years of experience in CRM and client engagement within the fashion, beauty, hospitality, sports, or FMCG industries. • Strong ability to deeply understand customers, store dynamics, and market trends. • Excellent communication and negotiation skills for effective cross-functional collaboration. • Proficiency in data-driven analysis and deriving actionable insights. • Business-level English proficiency (email communication, global team conferences, etc.). • Strong people management and leadership skills. |
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| Location | 서울 | Degree Level | 제한없음 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 업계최고대우 | ||
| Required Document | 영어 이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 남정아 / 이사 02-6281- 5009 janam@nterway.com |
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