| :: CRM Specialist :: | |
| Company Introduction | 외국계 럭셔리 브랜드 |
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| Job Description | Client Insight - Assure and supervise the local data collection process and the DB Management - In conjunction with global CRM team and company's IT team to make sure the all the data analysis systems and platforms work smooth - Be responsible to define the reporting scope & methods and responsible to all tracking reports routine or ad-hoc delivery in high quality and timely manner - Ensure clienteling KPI setting in conjunction with Retail team and closely track and share with other departments to define the opportunity with business relevancy Client Communication Campaign - In agreement with HQ CRM team, to proceed global communication campaign: eDM, MMS, kakaotalk, etc. - Develop and share with HQ CRM team regarding local client communication plans and calendars - Ensure monitoring and managing quantitative and qualitative measurements of communication campaigns CRM/Clienteling Activities & Strategies - Design, develop, implement and monitor customer engagement initiatives (through clienteling and client outreach initiatives) to drive loyalty and repeat business across different segments of the customer base |
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| Job Requirement | University Degree in Marketing or equivalent experience 4-5 years’ experience in luxury fashion / high-end retail / CRM / market research / customer research preferred Fluent English CRM or CEM concept and Customer management techniques Data analytics techniques Marketing/Communication campaign management experience |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [대리급][사원급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 워드파일의 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 박지수 / 컨설턴트 02-6281- 5059 suepark@nterway.com |
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